Here are the most frequently asked questions and answers from our clients. Scroll down to learn more.
I need to buy some things for my classroom, but I need some help selecting a vendor and estimating the cost to see if I have enough money in my budget. Who should I talk to?
One of Purchasing's staff members may be able to assist you. The Purchasing Unit has been organized by commodity, which means that each Buyer is responsible for certain products and services. Look under the Purchasing Staff section on Purchasing’s web page to locate the staff member who handles the commodity that you are interested in and give them a call or send them an e-mail. They will be happy to help in any way that they can.
I am trying to enter a requisition in the new online ordering system from QSS, but I am stuck. Who can help me?
COE staff should be calling the TSB Help Desk (453-6666) for assistance. Many questions can be handled on the spot while others will be researched and communicated back to you once the answer is known. Requisitioners using QSS from one of the school districts from within Santa Clara County should contact their district’s business office for assistance.
How long does it take Purchasing to process my requisition?
Once all departmental approvals have been obtained, it takes 2-3 working days on average to process a routine requisition. Please note that requests requiring supplementary information or in need of additional quotes may take longer.
Can I pick up an item directly from a vendor?
Yes, you may pick up material directly from a vendor when you have requested a "will call" on the requisition and you have received a copy of the Purchase order from Purchasing Services. Please remember that all packing slips and invoices should be sent to Accounting Services to ensure that payment can be made promptly.
