​ The Technical Support Services team supports the technology infrastructure of the Santa Clara County Office of Education. We are committed to delivering robust and reliable services to our internal and external clients. We are responsible for the installation, configuration and maintenance of all physical networks, servers, desktop computers and communication systems, and for ensuring the availability and performance of mission-critical systems.

Our team also provides computer hardware and software installation and support to the SCCOE’s Ridder Park campus administration and staff, and to all off-site staff and students in Special Education, Alternative Education, Early Learning, and Environmental Education (Walden West).

The scope of services we offer to SCCOE programs and to school districts in Santa Clara County includes:

• WAN & LAN Installation, Configuration, and Support
• Internet Access via Fiber, Metro Ethernet, T-1, and Wireless
• Connectivity to the K-12 High Speed Network
• Network Design
• DNS Hosting
  
• Content Filtering
• Firewall Hosting
• Application, Server, and Data Hosting
• Virtualization Services
• Disaster Recovery Solutions
• ​ Technology Consulting​