Classified Personnel Services
Bargaining Unit: Office, Technical, and Business Services
JOB TITLE: Web Master, Lead
DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES
Supports Internet, Intranet, on-line databases, and World Wide Web Systems for the County Office of Education. Designs, develops, and maintains the Internet and World Wide Site; assesses, explores and researches technological innovations and trends for Office applicability and proposes improvements using current and optimal technologies; serves as an expert resource to the Office, schools, and district office personnel regarding Internet and World Wide Web systems. Employees in this classification receive limited supervision within a broad and specialized framework of policies and procedures and may coordinate, lead, and direct the work of other support staff as needed. This classification is responsible the research, assessment, analysis, engineering, integration, and implementation of hardware and software solutions for Internet applications which require accuracy, initiative, attention to detail, and organizational skills.
TYPICAL DUTIES
Assesses Office needs and provides analysis of Internet and World Wide Web systems and services
Explores and researches technological innovations and trends for Office applicability, and proposes improvements using current and optimal technologies
Assists central office, school sites and districts with web site design, development and maintenance
Coordinates special projects the implementation and upgrading of Internet applications and department Internet services
Integrates Internet and host-based applications systems; develops applications, interfaces, and utility programs to streamline the operation of systems using Internet
Plans and coordinates various Internet projects simultaneously in a fast-paced environment using raw HTML and WYSIWYG editors and related computer applications
Creates and develops on-line applications, surveys, and forms using CGI-HTML to database integration
Develops and maintains World Wide Sites that leverage the capabilities of Netscape Navigator, Internet Explorer, and other types of web browsers
Troubleshoots system problems and effect resolutions; maintains quality assurance records
Creates and develops on-line databases with remote input, search, and edit capabilities; maintains several databases simultaneously; including: serving databases, troubleshooting, refining, and customer support
Establishes and maintains constructive contact with state and local agencies, Office staff, school district personnel, counterparts and resources in other educational agencies
Coordinates with divergent customers to develop integrated web sites; establishes plans; determines problem areas and recommends solutions
Promotes and markets web site development and its use in the educational community; develops on-line presentations for potential customers describing Internet and World Wide Web services and capabilities
Monitors the performance and capacity of Internet systems; checks files on system for quality and viruses; analyzes web site statistics; uses findings to improve and refine web performance, applications, and services
Converts submitted materials to web documents, monitors the day-to-day operation of the web site; including: Internet addresses, domain services, and the transfer, testing and updating of web materials
Writes original text and create original graphics for web sites
Prepares a variety of correspondence and reports related to assigned functions
Trains and assists Office staff and customers in Internet and World Wide Web applications
Responds promptly to all requests for web site revision and maintenance; assists in the development, dissemination and observance of standards for publishing on Office web pages
Performs related duties as assigned.
EMPLOYMENT STANDARDS
Possession of:
a valid California Class C Driver's License and possession of a driving record which meets the County Office of Education's insurance requirements
Knowledge of:
practices, procedures, resources and applications used for Internet applications and World Wide Web systems
telecommunications, network, systems analysis, programming, database management, and related computing components, concepts, principles, and practices
HTML (Hyper Test Mark-up Language); Macintosh and Windows operating environments
multimedia concepts and techniques, and computer graphic and network hardware and software
User Interface (UI) design and navigation aides for web sites; and ftp and telnet to manage UNIX-served web sites remotely
Internet protocols and troubleshooting methodology
Netscape Navigator and Internet Explorer
principles and techniques of basic marketing and publishing
proper English usage, grammar, punctuation, and spelling
principles and techniques of project management
Ability to:
assess, organize, prioritize, and document tasks, requests, and projects effectively
interpret, troubleshoot, research, analyze, and resolve complex problems
develop, integrate, and create links on web site and manage and maintain system
coordinate special internet and web projects
organize, develop and maintain applications on servers
author, create, and assemble professional documentation, including text, charts, maps, and diagrams; execute graphic designs peripherals; compose narrative and supporting materials
operate a variety of computers and related peripheral equipment
conduct presentations on the Internet and Office World Wide Web site
communicate effectively orally and in writing with multiple department, disciplines, agencies, and customers
work productively and efficiently both independently and as a team member with limited supervision
establish and maintain productive and cooperative working relationships with customers and all levels of the Office, school site, and district office staff
acquire and apply current technological into Internet applications and web sites.
EDUCATION AND EXPERIENCE
Generally, any combination of education and experience that could likely provide the required knowledge and abilities is qualifying. A typical method of demonstrating these qualifications would be:
Education: Completion of college-level coursework in computer science, information systems, multimedia, Internet applications, and/or web design. A certificate in Internet Applications or Web Development is highly desirable.
Experience: Three years of experience in developing and maintaining a World Wide Web site using HTML, Macintosh and Windows operating systems, on-line text based on graphical interfaces, computer graphic; network hardware and software, and Internet protocols. Experience in creating and maintaining World Wide Web sites for an educational institution is highly desirable.
Acceptable Substitutions: Additional directly related experience or an associate�s degree in any field may be substituted for the required education. There will be no substitutions for the required experience.
Personnel Commission Approval: June 4, 1998
Revised: December 3, 1999