SANTA CLARA COUNTY OFFICE OF EDUCATION

Personnel Commission

 

CLASS TITLE: Postal Services Assistant

DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES

Receives, sorts, batches, processes, and distributes incoming and outgoing mail for the Santa Clara County Office of Education; maintains a variety of records relating to mail by both U.S. and inter-office processes including certified, express, and special delivery mail; provides U.S. stamp vending services to staff; and performs other related duties as assigned. Employees in this classification receive general supervision within a framework of standard policies and procedures. This job class is responsible for the timely distribution and proper processing of incoming and outgoing U.S. and inter-office mail of the County Office of Education. This job class requires adherence to postal regulations as well as accurate record-keeping of incoming and outgoing mail.

TYPICAL DUTIES

Sorts, processes and distributes incoming and outgoing mail by department, work unit, internal mail code, zip code, or other applicable means for distribution

Batches, sorts, and stamps outgoing mail using electronic scaling equipment, automated accounting/charging systems, and a postage meter

Determines class, type of postal rate for sending mail, and related costs; recommends cost effective methods of processing outgoing mail

Ensures outgoing U.S. mail is charged to the appropriate department or work unit; maintains balances in postage accounts including metered, bulk, postage by phone, and business reply

Maintains staff, department, work unit, and school site mail boxes; provides stamp vending services to staff

Determines work priorities and makes adjustments accordingly

Verifies imprinted bulk mailings for proper form and accuracy

Receives and signs for incoming parcel packages, notifies appropriate departments, units, and staff for pick up

Delivers and retrieves mail from administrative departments and work units

Maintain various records including mail charge backs, bulk mailing, postage by phone, and others

Informs supervisor regarding issues affecting the efficiency of the mail room and its operations

Responds to questions and advises staff regarding postal rates, regulations, standards, and requirements

Makes minor adjustments to postal equipment as needed

Lifts mailbags and packages

Maintains an accurate inventory of postal materials; orders additional postal items as needed

Provides general clerical assistance to purchasing and warehousing services units as needed

Performs other related duties as assigned.

EMPLOYMENT STANDARDS

Possession of:

A valid and appropriate California Driver's License

A driving record which meets the County Office of Education's insurance requirements

Knowledge of:

Modern office methods, practices, procedures and equipment

Proper record-keeping procedures and filing systems

Basic microcomputer operations and office application programs

Proper safety regulations relating to lifting heavy packages and parcels

Ability to:

Learn, interpret, apply, and remain abreast of postal regulations, fees, services, and standards

Alphabetize and compare notes and numbers rapidly and accurately

Perform clerical tasks related to job duties with speed and accuracy

Maintain accurate records and filing systems

Accurately calculate weights and postal rates

Communicate effectively in both written and oral form

Understand and carry out both oral and written instructions

Effectively perform duties under the stress of meeting deadlines

Operate a variety of office and postage equipment including a microcomputer, fax machine, copier, postage meter, and postage scale.

Meet the physical requirements of the job, including lifting mailbags and packages

Establish and maintain effective working relationships with those contacted in the performance of related job duties

TRAINING AND EXPERIENCE

Generally, any combination of training and experience equivalent to possession of a high schoold diploma supplemented by one year of general clerical/office or record-keeping experience. Knowledge of general mailroom operations is preferred.

 

Date: 08/01/84 Personnel Commission Approval
Revised: 06/26/85, 11/15/88, 03/30/92, 07/05/00 Board Adoption: