SANTA CLARA COUNTY OFFICE OF EDUCATION

Personnel Commission

CLASS TITLE: Library Services Assistant

DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES

To perform a variety of office/clerical duties involving circulation, reference, and record-keeping activities within the Professional Library of the Santa Clara County Office of Education. Employees in this classification receive general supervision within a framework of standard policies and procedures. This job class provides responsible office/clerical support functions in the day-to-day operations of the professional library.

ESSENTIAL TYPICAL DUTIES

Performs general office/clerical support duties such as responding to telephone inquiries, filing, or sorting and disseminating mail

Operates a variety of office equipment including a computer, copier, fax machine, printer, calculator and other peripheral equipment

Provides general assistance to patrons in circulation services, locating library materials or directing patrons to appropriate areas for retrieval of needed materials and information

Answers questions regarding basic reference materials, procedures, and use of library equipment and facilities

Performs circulation activities such as checking library books and materials in and out; prepares claims for missing issues; maintains circulation records, files, and logs

Prepare books and a variety of instructional materials including software for shelving by stamping with property stamp, labels, and barcodes

Duplicates magazine/journal articles; routes periodicals and articles to office staff as requested

Maintains files and records of library transactions, circulation, overdue materials, publisher catalogs, pamphlets, and other materials; and prepares routine reports

Processes interlibrary loans; submitting appropriate request form, receipt, notifying requesting patron, and returning item

Prepares a variety of correspondence, forms, letters, and including cards, lists, memorandums and bibliographies

Enters records relating to library/media materials into databases as assigned

Inventories office and other supplies

Prepares and mails notification of past due materials/books

May assist in preparing for presentations

Assists other library staff in setting-up displays and bulletin boards

Shelves library materials using Library of Congress Classification System

Performs related duties as required.

EMPLOYMENT STANDARDS

Knowledge of:

General library circulation processes and public services

Standard library terminology and methods including basic reference, shelving, filing, and circulation methods and techniques

Standard office procedures, practices, and methodologies

Standard office, library, and audio-visual equipment

Proper English grammar, usage, and spelling

Ability to:

Communicate effectively both in oral and written form

Use standard office, library and audio-visual equipment

Keyboard/type accurately at a rate sufficient for successful job performance

Perform basic mathematical calculations using addition, subtraction, multiplication, and division

Establish and maintain a variety of record-keeping and filing systems

Operate standard office equipment including typewriter, calculator, copier, microcomputer fax machine, printer, and other peripheral equipment

Prepare routine reports and correspondence

Learn Library of Congress Classification system and shelving order

Establish and maintain effective work relationships with those contacted in the performance of required duties.

TRAINING AND EXPERIENCE

Generally, required knowledge and abilities will have been acquired during at least one year of clerical experience in a library or resource center.

BARGAINING UNIT: Office, Technical, and Business Services (OTBS) Unit

WORKING CONDITIONS: Duties are performed in a library or office environment with constant interruptions.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; repeat the same hand, arm, and finger motion to operate desktop computer equipment; and talk and hear. The employee is occasionally required to stand or walk. The employee must frequently push or pull up to 25 pounds such as boxes of books. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Personnel Commission Approval: 08/01/84 07/08/85; 07/05/00; 01/2002