Personnel Commission:
Santa Clara County Office of Education

Bargaining Unit: Aides

JOB TITLE: Education Services Specialist

DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES

To perform specialized duties in support of the educational programs for Alternative Schools Department and group homes; to provide staff training, program consultation, and liaison work with schools to agencies operating group homes and residential centers in the county. Employees in this classification receive limited supervision within a framework of standard policies and procedures. This job class exercises responsibility for providing specialized assistance, support, and training to schools, group homes, and staff regarding the establishment of effective educational programs for their residents.

TYPICAL DUTIES

• Performs specialized assistance and support functions related to the education programs of group homes and their residents
• Confers with group home staff including directors, counselors, social workers, and house parents regarding existing and future educational support programs and activities for residents
• Assists in assessing the strengths and weaknesses of group home educational programs and identifies areas for improvement
• Attends and facilitates meetings with group home staff to identify the unmet education needs of their residents and to develop plans for action
• Assists in the development of workshops and training modules for group home staff
• Conducts on-site workshops and training sessions for group homes
• Assists in coordinating the volunteer tutor exchange program
• Recruits volunteer tutors from colleges and within the local community
• May direct and coordinate the activities of volunteer tutors
• Serves as liaison between group homes and schools regarding educational programs
• Assists in planning and implementing procedures and programs for tutorial services
• Acts as information source to Group Home Tutor/Liaison staff and volunteer tutors
• Assists in the development of the tutorial resource library and assess community resources with respect to tutorial services
• Prepares surveys to gather information related to group home operations and educational programs and assists in evaluating survey results
• Attends a variety of meetings, conferences, and seminars to increase awareness of tutorial/learning resources, programs, activities, and materials
• Prepares a variety of reports and correspondence related to assigned functions
• Performs related duties as required

EMPLOYMENT STANDARDS

Knowledge of:

• proper English usage, grammar, vocabulary, spelling, and punctuation
• departmental policies, procedures, standards, and requirements related to tutorial/learning assistance programs
• the general needs and behavior associated with group home students
• the general operations of group home systems
• achievement test administration, scoring, and evaluation

Ability to:

• communicate effectively and tactfully in both oral and written form establish and maintain accurate records and files
• accurately assess staff training needs and develop learning/training activities/materials to increase effectiveness
• quickly identify problem areas or situations, evaluate problem causes, and take appropriate action to resolve problems identified
• operate standard office equipment and machines such as typewriter, copier, calculator
• perform assigned duties independently without immediate supervision
• prepare reports and correspondence
• exercise tact, diplomacy, and sensitivity to changing situations and needs
• establish and maintain effective work relationships with those contacted in the performance of required duties

Generally, the required knowledges and abilities will have been acquired during at least two years of clerical experience or general experience working with and relating to teenagers in a structured environment.

Date: 04/25/84 Personnel Commission Approval: 12/94
Revised: 01/18/85, 01/10/89, 12/94, 05/99 Board Adoption: