Job Description
CHIEF INFORMATION OFFICER, Regional Technology Center
SUMMARY: Directs the Regional Technology Center department, which provides data process services to schools, districts, county offices, and other public sector agencies; plans strategies to deliver services to users to meet defined needs; ensures cost efficient and effective operations; interacts with staff and data processing users; oversees general day-to-day operations; serves as technical liaison with current and potential users; and performs all other related duties.
ACTIVITIES:
45% PROGRAM PLANNING
Develops short- and long-term plans and strategies to deliver services to meet defined user needs; evaluates technical trends and selects directions to effectively meet long-term information needs of user; plans long-term hardware and software acquisitions; plans information and office automation system development; stays current on innovations, changes, trends, and directions in the industry; and disseminates pertinent information to staff.
30% OPERATIONS MANAGEMENT
Directs marketing activities to produce new income; identifies systems obsolescence and coordinates close-down for minimum disruption to users and personnel; and directs general day-to-day operations, including problem resolutions, staff administration, systems design, systems development, systems implementation, staff and user training, hardware and proprietary software selection, acquisition, and installation.
10% TECHNICAL LIAISON
Plans, coordinates, and monitors communications with current and potential users on an ongoing basis to define needs in user training, systems, and software; and evaluates legislative activities and integrates information relevant to information systems.
10% SUPERVISION
Selects, trains, delegates responsibility to, and evaluates support staff.
5% RELATED ACTIVITIES
Performs all other related duties.
DECISION-MAKING AND PROBLEM-SOLVING: Forecasts trends and sets direction for Office and/or participates in planning for external agencies; requires the use of non-traditional approaches to problem-solving; recommends new or revised standards, policies, etc.; uses specialized techniques in analysis of collected data; situations are varied and frequently highly complex; and makes program decisions that frequently have major impact on the entire Office.
REQUIRED MINIMUM SKILLS AND ABILITIES: Knowledge of pertinent regulations and legislations; skill in evaluating information for indications of trends or changes; skill in planning, organizing, motivating, and controlling functions critical to organizational success; advanced skill in communicating in critical situations, orally and in writing with business, education, and community leaders; advanced skill in financial and other statistical analysis; mastery skill in creative and adaptive program planning, design, implementation, maintenance, and evaluation; advanced skill in managing personnel through subordinate professional, management, or supervisory staff; and mastery skill in working with others in both authority and non-authority relationships on a routine basis.
REQUIRED MINIMUM TRAINING, EDUCATION, AND LICENSING: Master's degree from an accredited college or university with major course work in computer science, business administration, public administration, or a related field; and a valid California driver's license.
REQUIRED MINIMUM PRIOR WORK EXPERIENCE: Five years of job-related experience with demonstrated competence.
REQUIRED INTERACTION (NON-AUTHORITY): Contacts have little or no predetermined structure; and are primarily with high-level individuals inside and outside the Office, such as with state and public officials, vendors, and users; and contacts require decision-making and problem-solving where Office-wide, cross-divisional concerns are at stake.
SUPERVISION: Directly supervises management and other support staff.
Revised: November 1989, May 2, 2000
Personnel Commission Approval: July 5, 2000
Approved by Board of Education: December 7, 1988