SANTA CLARA COUNTY OFFICE OF EDUCATION
Personnel Commission
CLASS TITLE: Student Data Specialist
DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES
Performs a variety of technical data management duties
involved in the operation of student systems to input data, manipulate
information, create queries, maintain automated records and generates a variety
of computerized reports; compiles, assembles, evaluates and verifies related
data; monitors student information systems for the Alternative Schools
Department (ASD) and the Special Education Department.
DISTINGUISHING CHARACTERISTICS
The Student Data Specialist provides technical assistance,
training and support to respective users and acts as a technical liaison among
SELPA MIS and/or ASD system, staff and users and external agencies. Employees in
this classification receive limited supervision within a framework of
specialized policies and procedures. Employees in this classification direct,
monitor and coordinate the work of others.
ESSENTIAL AND TYPICAL DUTIES
- Utilizes computers and peripheral equipment to perform a
variety of technical data management functions involved in the maintenance of
student databases and development of various computerized records and reports
- Monitors, inputs, audits and updates a wide variety of data
into assigned computer systems; establishes and maintains various automated
records and files; initiates queries and develops spreadsheets; generates and
prints a variety of mandated and requested computerized reports; assures
accuracy of input and output data
- Compiles, assembles, and verifies data for a variety of
mandated and requested computerized records and reports; analyzes and responds
to data requests; prepares requests for processing; manipulates data as
appropriate
- Establishes timelines and priorities for production runs
and related projects; assures mandated reports are completed and distributed
to appropriate agencies or staff according to timelines and procedures
- Trains and provides assistance to system users concerning
system applications, operations and functions as assigned; receives and
responds to user telephone calls and inquiries; provides information
concerning related standards, requirements and procedures
- Provides initial technical support, troubleshoots and
resolves application and data issues where necessary, assisting assigned
user(s) with data management, system schedules, problems, procedures and
requirements for assigned projects
- Acts as a technical liaison among SELPA MIS and/or ASD
system, staff and users; communicates with department staffs, external
agencies and others to request data, exchange information and resolve issues
or concerns
- Composes and distributes departmental and program
correspondence such as letters, memoranda, calendars, and special forms;
develops, prepares, and updates user manuals, and training materials
- Operates a variety of standard office equipment including a
calculator, copier and fax machine; attends and participates in a variety of
meetings and in-services as assigned
- Coordinates and directs the work of system users
- Collects and compiles statistical data from assigned users
for use in Special Education and Alternative Schools Departments and notifies
appropriate staff of system, programming, and/or production problems impacting
the accuracy or expediency of output data/reports
- Maintains and/or prepares records, reports and logs related
to assigned functions
- Receives, reviews, analyzes, and verifies incoming data for
accuracy and completeness, serving as final checkpoint before computer
processing/submission occurs
- Reviews and monitors system(s) output, verifying for
completeness and accuracy, and initiating corrections when necessary; ensures
output generated meets needs of both external and
internal requirements.
- Performs related duties as required.
EMPLOYMENT STANDARDS
Possession of:
A valid Class 3 California Driver's License
- Driving record that meets the insurance requirements of
the County Office of Education
Knowledge of:
- Principles, methods and procedures of operating computers
and peripheral equipment
- Manual instructions, sufficient to enable quick and
accurate diagnosis of difficulties
- Database structures, on-line applications and system
capabilities of student information systems
- Computer hardware systems and software applications
utilized by the County Office of Education
- Data control procedures and data entry operations
- Record retrieval and storage systems
- Scheduling requirements of special projects and production
runs
- Record-keeping and report preparation techniques
- Modern office methods, practices and procedures
- Correct English usage, vocabulary, sentence structure,
grammar and punctuation
Ability to:
- Perform a variety of technical data management duties
involved in the operation of student information systems to maintain automated
records and generate a variety of computerized reports
- Initiate queries, manipulate data and develop spreadsheets
- Effectively and quickly verify the accuracy of detailed
data
- Keyboard or type at a corrected rate of 50 words per minute
- Process and print a variety of computer production runs
according to established procedures
- Operate a desktop computer, peripheral equipment and
standard office equipment
- Communicate effectively in both oral and written form
- Organize and prioritize assigned tasks to meet established
schedules, timeliness, and/or deadlines
- Remain current with end-user hardware and software products
- Direct, coordinate, monitor, and prioritize the work of
others
- Quickly identify problem areas or situations, evaluate
problem causes, and take appropriate action to resolve problems identified
- Perform mathematical calculations accurately
- Perform assigned functions independently
- Establish and maintain effective work relationships with
those contracted in the performance of required duties.
TRAINING AND EXPERIENCE
Generally, any combination of training and experience that
provides the required knowledge, abilities, and skills is qualifying. A typical
method of demonstrating these qualifications would be completion of an office
technology certificate program and three (3) years experience in information
systems preferably working with education or student information systems.
BARGAINING UNIT: Office, Technical and Business Services
(OTBS) Unit
WORKING CONDITIONS: Duties are performed in an office
environment. Incumbents may be required to work a flexible schedule evening and
weekend hours. Duties require incumbents to drive a vehicle to train employees
at school/program sites or to participate in meetings within the county.
PHYSICAL DEMANDS: Incumbents regularly stand and sit for
extended periods of time, walk short distances on a regular basis; dexterity of
hands and fingers to operate a computer keyboard and other office equipment;
handle and/or feel; kneeling, bending at the waist, and reaching with arms
overhead, above the shoulders and horizontally, to retrieve and store files and
supplies; seeing to read a variety of materials including fine print; hearing
and understanding voices over the telephone and in person; must frequently lift,
push, pull or carry up to ten (10) pounds and occasionally lift and/or move up
to twenty-five (25) pounds.
Personnel Commission Approval: April 10, 2008