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Home » SCCOE Departments » Fingerprint Live Scan Services
 
 
 
 
 

APPLICANT GUIDELINES FOR A LIVE SCAN

Note: Live scan fingerprinting is provided to applicants by APPOINTMENT ONLY.

To be fingerprinted using Live Scan, applicants are required to obtain a REQUEST FOR LIVE SCAN from the hiring employer or requesting agency (i.e., school district, community college, non-profit organization) prior to scheduling an appointment.

STEP I

Obtain a Request for Live Scan Service

STEP II

Schedule a Live Scan Appointment

STEP III

Arrive Early for Live Scan Appointment

CANCEL

To Cancel Your Appointment

STEP I OBTAIN A REQUEST FOR LIVE SCAN SERVICE

Prior to scheduling your Live Scan appointment, you must obtain a Request for Live Scan Service (BCII 8016) form (except childcare licensing applicants-see below) from the employer or agency. SCCOE Live Scan Fingerprint Unit accepts Requests for Live Scan Service forms from any employer or agency approved for Live Scan by the DOJ (provided the form’s information is complete). Please be aware that the SCCOE Fingerprint Live Scan Unit does not issue forms for any employer or agency (including the SCCOE). It is the applicant’s responsibility to obtain the appropriate form(s) from employer(s)/agencies.
 
School Employee Applicants

For Classified Employment (including permanent positions, non-permanent or substitute assignments).
If you are an applicant selected for a classified permanent or classified non-permanent (substitute) assignment, a REQUEST FOR LIVE SCAN SERVICE form will be provided to you by the hiring school district/employer.

For Certificated Employment.
If you are an applicant selected for a teaching (certificated) position, the school district/employer will provide you with a REQUEST FOR LIVE SCAN. A second REQUEST FOR LIVE SCAN SERVICE form is required if you are an applicant applying for school district employment and, at the same time, applying to the California Commission on Teacher Credentialing (CCTC) for any of the following:

  1. Out of State Credential Registration.
  2. A Preliminary Teaching Credential.
  3. A Substitute Teacher Permit

In such cases, the second REQUEST FOR LIVE SCAN SERVICE form will be provided to you by the Credential Services Unit at the Santa Clara County Office of Education (SCCOE) upon submission and completion of required documents.
 

Community Care Licensing Applicants


If you are an applicant requesting clearance for community care licensing including, adult residents, volunteers (under certain conditions) and employees of community care facilities who have contact with clients. You may obtain the Live Scan Application Submission form, information and updates from the licensed provider from any Community Care Licensing District Office. Please be aware that childcare licensing clients of the California Department must use the Request for Live Scan Service form, LCI 9163.

This form will also automatically request a Child Abuse Central Index (CACI) check if needed. The Child Abuse Central Index name check is an additional background check required for individuals associated to any facility that cares for children. This requirement became effective January 1, 1986. If the CACI check is required, an exemption cannot be granted until this portion of the background check is also cleared. Effective January 1, 1999, the Department of Justice provides CBCB with notification of any subsequent incidents of child abuse after the initial clearance.
 

All Other Applicants

All other applicants for state licensing or permits for occupations and positions such as Emergency Medical Technician (EMT), Notary Public, Nurse, Pharmacist, Real Estate, Social Worker, and Stockbroker should obtain a REQUEST FOR LIVE SERVICES form from their employer or agency representative (i.e., public employer, regulatory agency, state board, etc.).

STEP II SCHEDULE A LIVE SCAN APPOINTMENT


Prior to making appointment, you must register with us below. You will receive a confirmation via email with directions to access SCCOE APPOINTMENT SCHEDULER to schedule your time.

If you are a 1st time applicant for a credential or permit applicant, please be sure to meet with the Credentials Department 45 minutes prior to your appointment time so that you can get your documents reviewed, approved and turned into credentials prior to your fingerprint appointment (please click here for more info.)

You must bring the following with you to your appointment in order to be processed:

  • Livescan form from District/Agency or Program
  • Driver's License, ID or Passport (If you are not a US citizen, you must have INS Authorization
  • Valid Social Security # on your livescan form
  • Fees:
    • All County Clearance (Clearinghouse) $57.00
    • Processing Documents $55.00
    • For all outside agencies or licensing with a billing code $18.00, without a billing code: DOJ $50.00, FBI $74.00
    • For all Educational Agencies with a billing code $25.00, without a billing code: DOJ $57.00, FBI $71.00
    • Money Order, Cashiers check, VISA or MasterCard, or cash can be used for payment

If you have all of the above, click here.

Appointments may be scheduled on-line using the SCCOE APPOINTMENT SCHEDULER or by telephone. Appointments are usually scheduled within 1 to 3 business days. However, during the peak school recruitment period (August 1 through October 31, the Live Scan Unit experiences a significant increase in the volume of requests for Live Scan. During such periods, an applicant’s appointment may be scheduled 7-14 days in advance. Therefore, it is most important that you schedule your appointment shortly after obtaining your REQUEST FOR LIVE SCAN SERVICE form.

CLICK HERE to schedule an appointment using the SCCOE scheduling system or call (408) 453-6828. If the appointment Live Scan Technician is serving another applicant or unavailable, please leave a voice mail message with the following information: your name, hiring school district, and daytime and evening telephone numbers. The Live Scan Unit logs all appointment requests and returned telephone calls. Please be assured your call will be returned.

At the time your appointment is scheduled, the Live Scan Technician will request portions of the information provided on the Applicant Submission form. You will then be given a Live Scan appointment date and time.

STEP III ARRIVE EARLY FOR LIVE SCAN APPOINTMENT

 

  • Upon your arrival, check-in at the fingerprint desk, the Live Scan Technician and will ask you for your completed Request for Live Scan form. Please arrive at least 10 minutes prior to your appointment time. The form’s information will be entered into the Live Scan system followed by the scanning of your fingerprints scanned by the operator.
  • You must also present a valid form of identification. This would include: driver's license from any state, as long as it's current and valid; California Identification card; or birth certificate, if under the age of 18 and do not possess a driver's license or CA ID card.
  • The Live Scan Technician will then inform you of the charges (if payment is required), which include all necessary services DOJ and FBI (and CACI if applicable) and the transmission of prints.
  • After obtaining your fingerprints and demographic information, the data will be electronically transmitted to DOJ for processing.
  • DOJ will send the results of the background clearance check to the requesting employer/agency (i.e., school district, community college, community care licensing agency, etc.).

NOTE: SCCOE Live Scan Technicians do not receive criminal background clearances or information. The fingerprints are forwarded to the Department of Justice (DOJ). If the DOJ does not provide your employer or agency with the criminal history information within 30 days, the employer/agency should file an inquiry with the Department of Justice (DOJ). The applicant should contact their respective employer or agency.

CANCEL TO CANCEL YOUR APPOINTMENT

If it become necessary to cancel your appointment, please call us, as soon as possible, at (408) 453-4305.

If the Live Scan Technician is serving another applicant or unavailable, please leave a message. Include your name, telephone number, and the date and time of the appointment to be cancelled.

Also indicate if you need to have your call returned to schedule another appointment, otherwise, we will assume that you will re-schedule your appointment using the on-line SCCOE appointment scheduler.

 

Date last updated: May 1, 2007

Online Scheduling
Who Needs Live Scan?
Laws Requiring Criminal Background Checks
How DOJ Conducts Criminal Background Checks
Applicant Guidelines for a Live Scan
Frequently Asked Questions' (FAQs)
How to Receive Background Info Using Live Scan
Why Employers Choose SCCOE Live Scan
Fingerprint Mandates for School Employees  
SCCOE Live Scan Clients
 

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